Frequently Asked Questions

Everything you need to know about shopping with Renuar.

What are your shipping options and delivery times?

We offer standard and expedited shipping. Standard delivery typically takes 3-5 business days, while expedited orders arrive within 1-2 business days depending on your location.

How can I track my order?

Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.

What is your return and exchange policy?

We accept returns and exchanges within 30 days of purchase, provided the items are in their original condition with all tags attached. Returns are processed within 7-10 business days.

Which payment methods do you accept?

Renuar accepts all major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.

Are your products covered by a warranty?

Yes, all Renuar products come with a one-year limited warranty against manufacturing defects. If you encounter an issue, please contact our support team with your order number.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer service team.